Shipping & Returns
RETAIL AND WHOLESALE
$5 standard shipping on domestic retail orders placed on beeswrap.com. We ship most of our retail packages USPS and occasionally UPS if this is the most cost effective method. Tracking information is provided directly from the mail carrier.
Bee's Wrap is not responsible for lost or stolen packages. Bee's Wrap is not responsible for additional shipping charges if the package is returned to our workshop because of an address error, customer absence or package refusal.
If an address needs to be changed AFTER the order has been placed, we will do our best to make the necessary changes, but are not held responsible for packages that have already been shipped.
INTERNATIONAL
Bee's Wrap cannot track packages shipped USPS internationally once they leave the United States. We are not held responsible if your package is held at customs and is returned to us. Most packages are delivered without a problem, although sometimes it does take time. Please be patient and contact your mail carrier or customs office if your package is delayed. Bee's Wrap is not responsible for VAT charges or additional customs fees.
RETURNS
Unfortunately, Bee's Wrap cannot accept returns, because the product is used for food storage. Please contact us at info@beeswrap.com with concerns and questions you may have and we will do our best to help you.